I found the book I want and keep downloading it. I also downloaded ADE. But I can't connect up the two. When I say open with ADE it just keeps

I found the book I want and keep downloading it. I also downloaded ADE. But I can't connect up the two. When I say open with ADE it just keeps having me install it, click the agreement etc. I can't get to the book itself.

Answer

Hello,

Thanks for contacting the Online Library.  I am sorry you are running into issues using Adobe Digital Editions!  So just to clarify: when you open ADE, it will not allow you to access any content within ADE, but instead just keeps having you install the software and click the agreement?  I would recommend deleting the ADE you installed, and reinstalling.  You may also want to restart your computer. That may resolve the issue. 

I would also suggest looking at the ADE support which can be found here. 

Please let us know if you have any other questions!

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  • Last Updated Jul 26, 2017
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