Q. Can't download an edissertation. I click the download and my browser opens a tab that is blank

I was expecting a window to pop-up asking for the password

Answer

Hi Stephen,

Thank you for contacting the library.

When accessing an e-dissertation, you should receive a screen like this with an option to enter arg25800 as the password.  

If you are receiving a blank page, there could be a technical issue with your computer. Perhaps try using another browser such as Chrome or Firefox.  You do also need to have Adobe Acrobat Reader downloaded to view the dissertation.  You may also want to ensure that you enable pop ups for the site, and that a pop-up blocker is not prohibiting the file from opening. 

Please let us know if we can assist further.

Sincerely,

Argosy University Library

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  • Last Updated Jul 26, 2017
  • Views 15
  • Answered By Amanda Henderson

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